Terms and Conditions

Introduction
By accessing and using the PerpeX Insights LLP website and services, you agree to the following terms and conditions. Please read these terms carefully.

• Use of Services
PerpeX provides business development, training, and recruitment services. You agree to use these services for lawful purposes only and comply with applicable laws.
• Account Registration
You are required to provide accurate information during registration. You are responsible for maintaining the confidentiality of your account and password. PerpeX is not liable for any unauthorized account access.
• Payment
Payment for services must be made in accordance with the fees outlined on the website or in a specific service agreement. All fees are non-refundable unless stated otherwise in the Refund Policy.
• Intellectual Property
All content on the website, including but not limited to text, graphics, logos, and software, is the property of PerpeX. Unauthorized use of this material is prohibited.
• Termination
PerpeX reserves the right to terminate or suspend your account at its discretion if these terms are violated or misuse of services is detected.
• Limitation of Liability
PerpeX shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services or website.
• Governing Law
These terms are governed by the laws of India. Any disputes arising from these terms will be subject to the jurisdiction of the courts in Kozhikode, Kerala.

Privacy Policy

Introduction By accessing and using the PerpeX Insights LLP website and services, you agree to the following terms and conditions. Please read these terms carefully.

Information We Collect

• Personal Information: When you sign up for our services, we collect information such as your name, email address, phone number, payment information, and other relevant details.
• Usage Data: We collect information on how you interact with our website, such as IP addresses, browser type, and access times.
• Cookies: We use cookies to improve user experience, track site usage, and deliver personalized content.

How We Use Your Information

• Service Delivery: To provide our business development courses, training programs, and other services.
• Improvement: To improve our website and services based on user preferences and performance metrics.
• Marketing: We may use your information to send promotional content and updates with your consent.
• Compliance: To comply with legal obligations, prevent fraud, and protect the rights and safety of PerpeX and its users.

Data Sharing

We do not sell or rent your personal information. However, we may share it with:

• Service providers to facilitate our services (e.g., payment processors, email service providers).
• Legal authorities if required by law or to protect PerpeX's legal rights.

Data Security

We employ industry-standard security measures to safeguard your information. However, no method of data transmission over the internet can guarantee complete security.

Your Rights

You have the right to access, modify, or delete your personal information at any time. For any queries regarding your data, contact us at info@perpex.in.

Cancellation Policy

Introduction : This policy governs the delivery of physical and digital goods related to PerpeX services.

• Delivery of Digital Products : All online training materials and digital resources are delivered via email or through the PerpeX website. Access will be provided within 24 hours after payment confirmation.
• Delivery of Physical Goods : For customers purchasing physical goods (e.g., printed materials), we offer standard shipping services across India. Estimated delivery time is between 5-10 business days.
• International Delivery : At present, we do not offer international delivery for physical goods. However, digital products and services can be accessed worldwide.

Delivery Policy

• Cancellation of Courses : Course cancellations must be requested at least 7 days before the start date for a full refund. Cancellations made within 7 days may be subject to a cancellation fee.
• Cancellation of Recruitment Services : Recruitment service agreements may be canceled before the commencement of the recruitment process without penalty. Once the process starts, cancellations are not permitted.
• Subscription Cancellations : Subscriptions to any service can be canceled at any time through your account settings. Once canceled, services will continue until the end of the current billing cycle, and no further charges will be applied.

Refund Policy

Introduction : PerpeX aims to provide services with the highest level of satisfaction. However, we understand that circumstances may require a refund request.

Eligibility for Refund

• Training Services: Refunds are only available if the cancellation is requested within 7 days before the commencement of the program.
• Recruitment and Staffing Services: Refunds are not applicable once recruitment drives or staffing solutions have been initiated.
• Courses: Full refunds will be issued if a course is canceled by PerpeX. Partial refunds may be issued if you withdraw within the first week of the course.
• Events: Under no circumstances payments made for any events/fair/competitions will be refunded until and unless the organizer cancels the event.

Process for Refunds

Refund requests should be submitted to our support team with a valid reason for cancellation. Refunds will be processed within 14 days of approval.

Return Policy

Introduction : Our return policy covers physical goods purchased through the PerpeX website.

• Eligibility for Returns : Goods must be unused and in their original condition to be eligible for a return. A return request must be made within 14 days of receiving the product.
• Non-Returnable Items : Customized goods, perishable items, and digital downloads are not eligible for returns.
• Process for Returns : To initiate a return, contact our support team at info@perpex.in. Once the return is approved, you will receive instructions on shipping the product back to us. Return shipping costs are the responsibility of the customer unless the item was damaged upon receipt.